I ask the right questions, research thoroughly, and work closely with you, often providing more clarity on your product / service than you started with. I can go from zero to competently knowledgeable in your product / service in two weeks. I'll work on any platform, in any format (text doc, github, markdown..), collaborating with all involved to get you to a high-quality publication.

Gather relevant information and data from you or your team, including who is point person, who can unblock, who will okay the final product.

Clarify target audience and content expectations, check-in times.

Create a first draft, get feedback. Ensure that goals and direction have not changed, and, if they have (often they do - as their product / service becomes clearer thru the draft, and/or internal priorities change), adapt to meet adjusted objectives.

Iterate to final publication, with extremely thorough quality checking.