Root Cause Analysis for Device and App Issues
Starting at
$
20
/hrAbout this service
Summary
Providing comprehensive troubleshooting services to identify and resolve macOS or Windows device issues, as well as troubleshoot app-specific problems to prevent recurring issues in the future.
Process
I will try to replicate the issue that you are facing and try to capture logs around those events. - this will help us to understand why is it failing.
Then I will advise & install/upgrade/modify necessary patches for the same.
Try to replicate the issue again to confirm resolution.
What's included
Root Cause Analysis with resolution
an RCA will have the issue description along with why it happened and the steps that has been taken to resolve and make sure it doesn't repeat.
Skills and tools
IT Specialist
iOS
macOS
Microsoft Outlook
Microsoft Teams
Zoom
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