Streamline your operations and maintain high-touch customer relationships with dedicated executive support and customer care. I partner with founders, executives, and growing e-commerce teams to manage calendars, travel logistics, multi-channel customer inquiries, and daily administrative workflows.

What This Service Includes: • Executive Administrative Support: Calendar management, email triage, meeting coordination, and travel logistics. • Multi-Channel Customer Care: Timely, professional customer support across Gorgias, Zendesk, Live Chat, and email. • Operations & Database Management: Organizing daily team workflows, updating CRM databases, and tracking operational tasks. • Client & Constituent Relations: Managing high-volume inbound communication with empathy, efficiency, and detail.

My Workflow:

Onboarding & Systems Access: Review your tools (Gorgias, Zendesk, Google Calendar) and establish communication preferences.

Workflow Alignment: Set clear priorities for inbox management, response protocols, and administrative routines.

Daily Operational Support: Execute ongoing administrative tasks and deliver weekly updates on support volume and open items.