UX Heuristic AuditVanessa Chang
I provide an expert-level review of your product to identify the "silent friction" that causes user drop-off. By combining UX heuristics with my background in Learning Science from Carnegie Mellon, I evaluate your interface for both usability and cognitive load. You’ll receive a prioritized list of findings and visual redlines in Figma, giving your team a clear, evidence-based plan to improve conversion and retention.
What's included
Expert Heuristic Report
A systematic review of up to 7 screens against 10 usability heuristics to identify where the product deviates from proven UX patterns.
Cognitive Load & Flow Analysis
An assessment of the mental effort required for your core user journeys, identifying areas of logical friction or information overload.
Prioritized Action Log
A structured list (Notion or Spreadsheet) of every usability barrier found, ranked by severity to help your team prioritize fixes.
Implementation-Ready Redlines
Visual annotations in Figma that provide specific, evidence-based recommendations for layout, hierarchy, and clarity.
FAQs
It’s an expert review of your interface based on 10 established usability principles (heuristics). I look for common "usability traps"—like confusing navigation or poor system feedback—that cause users to get frustrated or quit. It’s the fastest way to find high-impact improvements for your product.
An Accessibility Audit ensures everyone can use your product (compliance). A UX Heuristic Audit ensures everyone wants to use it (usability). While there is overlap, the heuristic audit focuses on reducing "mental effort" and making the interface feel more intuitive and efficient.
I provide implementation-ready redlines. This means I mark up your existing screens in Figma with specific instructions on what to change. This is usually more helpful for developers than a full redesign because it gives them a clear "blueprint" to follow within your current design system.
The $1,200 package is optimized for a deep-dive into one core flow (like onboarding or checkout). If you need an audit of a larger, enterprise-level platform, I can provide a custom quote and timeline based on the total number of screens and complexity.
Absolutely. Auditing a product while it’s still in Figma is actually the best time to do it. It allows you to catch and fix usability issues before a single line of code is written, saving your engineering team significant time and rework later.
Vanessa's other services
UX Heuristic AuditVanessa Chang
Starting at$1,200
Duration1 week
I provide an expert-level review of your product to identify the "silent friction" that causes user drop-off. By combining UX heuristics with my background in Learning Science from Carnegie Mellon, I evaluate your interface for both usability and cognitive load. You’ll receive a prioritized list of findings and visual redlines in Figma, giving your team a clear, evidence-based plan to improve conversion and retention.
What's included
Expert Heuristic Report
A systematic review of up to 7 screens against 10 usability heuristics to identify where the product deviates from proven UX patterns.
Cognitive Load & Flow Analysis
An assessment of the mental effort required for your core user journeys, identifying areas of logical friction or information overload.
Prioritized Action Log
A structured list (Notion or Spreadsheet) of every usability barrier found, ranked by severity to help your team prioritize fixes.
Implementation-Ready Redlines
Visual annotations in Figma that provide specific, evidence-based recommendations for layout, hierarchy, and clarity.
FAQs
It’s an expert review of your interface based on 10 established usability principles (heuristics). I look for common "usability traps"—like confusing navigation or poor system feedback—that cause users to get frustrated or quit. It’s the fastest way to find high-impact improvements for your product.
An Accessibility Audit ensures everyone can use your product (compliance). A UX Heuristic Audit ensures everyone wants to use it (usability). While there is overlap, the heuristic audit focuses on reducing "mental effort" and making the interface feel more intuitive and efficient.
I provide implementation-ready redlines. This means I mark up your existing screens in Figma with specific instructions on what to change. This is usually more helpful for developers than a full redesign because it gives them a clear "blueprint" to follow within your current design system.
The $1,200 package is optimized for a deep-dive into one core flow (like onboarding or checkout). If you need an audit of a larger, enterprise-level platform, I can provide a custom quote and timeline based on the total number of screens and complexity.
Absolutely. Auditing a product while it’s still in Figma is actually the best time to do it. It allows you to catch and fix usability issues before a single line of code is written, saving your engineering team significant time and rework later.
Vanessa's other services
$1,200