UX Heuristic AuditVanessa Chang
I provide an expert-level review of your product to identify the "silent friction" that causes user drop-off. By combining UX heuristics with my background in Learning Science from Carnegie Mellon, I evaluate your interface for both usability and cognitive load. You’ll receive a prioritized list of findings and visual redlines in Figma, giving your team a clear, evidence-based plan to improve conversion and retention.
What's included
Expert Heuristic Report
A systematic review of up to 7 screens against 10 usability heuristics to identify where the product deviates from proven UX patterns.
Cognitive Load & Flow Analysis
An assessment of the mental effort required for your core user journeys, identifying areas of logical friction or information overload.
Prioritized Action Log
A structured list (Notion or Spreadsheet) of every usability barrier found, ranked by severity to help your team prioritize fixes.
Implementation-Ready Redlines
Visual annotations in Figma that provide specific, evidence-based recommendations for layout, hierarchy, and clarity.
FAQs
Vanessa's other services
UX Heuristic AuditVanessa Chang
Starting at$1,200
Duration1 week
I provide an expert-level review of your product to identify the "silent friction" that causes user drop-off. By combining UX heuristics with my background in Learning Science from Carnegie Mellon, I evaluate your interface for both usability and cognitive load. You’ll receive a prioritized list of findings and visual redlines in Figma, giving your team a clear, evidence-based plan to improve conversion and retention.
What's included
Expert Heuristic Report
A systematic review of up to 7 screens against 10 usability heuristics to identify where the product deviates from proven UX patterns.
Cognitive Load & Flow Analysis
An assessment of the mental effort required for your core user journeys, identifying areas of logical friction or information overload.
Prioritized Action Log
A structured list (Notion or Spreadsheet) of every usability barrier found, ranked by severity to help your team prioritize fixes.
Implementation-Ready Redlines
Visual annotations in Figma that provide specific, evidence-based recommendations for layout, hierarchy, and clarity.
FAQs
Vanessa's other services
$1,200