AI Voice Agent Systems (Outbound and Inbound) by Marius FurtunaAI Voice Agent Systems (Outbound and Inbound) by Marius Furtuna
AI Voice Agent Systems (Outbound and Inbound)Marius Furtuna
I build AI voice agents that handle phone calls 24/7, qualify leads, follow up on quotes, book appointments, and collect information, without any staff involvement.
These are not IVR menus or chatbots with a voice layer. They are conversational agents that adapt to what the caller says, handle objections, and route outcomes directly to your CRM or calendar.
WHAT THIS COVERS
Outbound calling agents: Automated follow-up on leads, quote reminders, appointment confirmations, subscription renewals, re-engagement campaigns. The agent calls your list, qualifies contacts, and moves them through your pipeline.
Inbound agents: Handle incoming calls outside business hours, collect caller information, answer common questions, escalate urgent cases to staff, and log everything to your CRM.
Post-call analytics: Every conversation is processed for insights. You get dashboards showing call outcomes, agent performance, and patterns across your call volume.
TECH STACK
Twilio (telephony), ElevenLabs or Retell (voice), n8n (workflow), GoHighLevel or HubSpot (CRM integration). Works with any system that has an API.
DELIVERY
Full agent build, telephony setup, CRM integration, testing, and handover documentation. Most projects are live in 5 to 10 business days.
RESULTS FROM LIVE DEPLOYMENTS
Telecom client: 3,000 to 9,000+ outbound calls per month, 80% close rate on qualified leads
Property management: AI receptionist resolving 15% of all inbound calls autonomously, handling 130+ support tickets per month, saving 25 staff hours per week
Travel agency: Full AI receptionist plus lead qualification, integrated with booking system
WHO THIS IS FOR
SMBs with an active lead pipeline or customer support volume who are losing revenue to slow follow-up, missed calls, or staff time spent on repetitive conversations.
I build AI voice agents that handle phone calls 24/7, qualify leads, follow up on quotes, book appointments, and collect information, without any staff involvement.
These are not IVR menus or chatbots with a voice layer. They are conversational agents that adapt to what the caller says, handle objections, and route outcomes directly to your CRM or calendar.
WHAT THIS COVERS
Outbound calling agents: Automated follow-up on leads, quote reminders, appointment confirmations, subscription renewals, re-engagement campaigns. The agent calls your list, qualifies contacts, and moves them through your pipeline.
Inbound agents: Handle incoming calls outside business hours, collect caller information, answer common questions, escalate urgent cases to staff, and log everything to your CRM.
Post-call analytics: Every conversation is processed for insights. You get dashboards showing call outcomes, agent performance, and patterns across your call volume.
TECH STACK
Twilio (telephony), ElevenLabs or Retell (voice), n8n (workflow), GoHighLevel or HubSpot (CRM integration). Works with any system that has an API.
DELIVERY
Full agent build, telephony setup, CRM integration, testing, and handover documentation. Most projects are live in 5 to 10 business days.
RESULTS FROM LIVE DEPLOYMENTS
Telecom client: 3,000 to 9,000+ outbound calls per month, 80% close rate on qualified leads
Property management: AI receptionist resolving 15% of all inbound calls autonomously, handling 130+ support tickets per month, saving 25 staff hours per week
Travel agency: Full AI receptionist plus lead qualification, integrated with booking system
WHO THIS IS FOR
SMBs with an active lead pipeline or customer support volume who are losing revenue to slow follow-up, missed calls, or staff time spent on repetitive conversations.