Community Management

Marine Sazy

(0)

Starting at

/hr

About this service

Summary

Community management is essential for your social media pages. It's a part of customer service these days, where people expect you to be active and responsive - let me help you save time and ressources so you can focus on other part of your business.

Pricing will depend on the amount of hours per week you need. Contact me to learn more!

What's included

Moderation
Reply to private messages / DMs and comments on your social media pages with thoughtful and customised answers aligned with your brand tone of voice.
Proactive interaction
Interact on the platform of your choice in conversations about your industry. It shows how active your brand is on social media and within the community, which can potentially lead to new customers, followers and engagement.
Reporting & Analysis
Gather feedback from your community to better understand your brand sentiment on social media. This will help you adapt your messaging in the future to meet your goals.

Skills and tools

Customer Support Representative

Community Manager

Community Support Specialist