Most AI agents are brilliant but are stuck in "suggestion mode," waiting for a human to approve every action. This kills their ROI and erodes user trust. I design the critical "third setting", the layer between an agent that suggests everything and one that acts fully autonomously.

As an Agent Experience (AX) designer, I craft the handoff, approval, and reasoning flows that allow your AI agent to earn the right to act. I turn a "black box" into a trusted colleague. Using a hands-on, sprint-based approach, I map the critical handoffs, audit where trust breaks, and deliver a working, coded prototype, not just a mockup, in one week.

If you have a powerful agent that your users don't yet trust to act, I design the experience that bridges that gap. This site is the work sample. Let's make your agent the collaborator your users want it to be.