Customer Service Expert & Team Leader
Starting at
$
18
/hrAbout this service
Summary
I will lead your team to success. I'm always striving for more than 90% satisfaction across all support channels. I have established new projects and processes to ensure Customer Service Satisfaction, and also, prepared training material for new and current agents.
What's included
Customer Service Support
Phone, Chat, and Social Media Support
Cold Calling - Sales
Making call to leads, offering products, and closing sales.
Customer Service Success Leader
Bring a customer service team to meet all KPIs required. Always striving for more than 90% sucess rate.
Skills and tools
Customer Success Manager
Customer Support Representative
Community Support Specialist
Asana
Salesforce
Zendesk
Zoho CRM
Industries
Telecommunications
Electronics