Understand why the website was created and what goals it aims to achieve. This helps in determining the design and content strategy.

Learn your client's brand identity and the colors used. Logo, slogan and other brand elements are important elements to be used in the design process.

Determine whether you want a special function or feature on your websites.

Create a content plan with your client to determine which pages will be and the content of those pages.

It's important to understand your customer's design preferences. Learn details such as modern or traditional, color palette, font preferences etc.