Summary

FAQs

• Can you edit videos in a specific style or according to my brand guidelines?

  Absolutely! We can tailor our editing approach to match your unique style and brand identity. Feel free to provide any guidelines or examples, and we'll try to ensure that your video aligns with your vision.

• Can I speak with you directly?

  Certainly! You can directly speak with us through our Messenger. We would 💙Love to hear from You!

• How long will the editing process take?

  The time required for editing depends on the complexity of the project, length of the raw footage, and specific editing requests. We aim to provide a timeline estimate once we have reviewed the materials provided. But most of the cases it should be under 2 weeks.

• What if I'm not satisfied with the final edit?

  Our priority is your satisfaction. If you're not fully satisfied with the initial edit, we'll work closely with you to understand your feedback and make the necessary revisions until you're happy with the result.

• Do you offer revisions?

  Yes, we provide revisions based on the order. Additional revisions may incur extra charges. Our goal is to ensure your satisfaction with the final product.

• Can you add subtitles or captions to my video?

  Absolutely! We offer subtitle and caption services to enhance accessibility and engagement. Just provide us with the audio you'd like to include, and we'll take care of the rest.

• What languages do you offer subtitles in?

  We primarily offer subtitles in English and Bengali.

• What file formats do you accept for editing?

  We accept a wide range of file formats, including but not limited to MP4, MOV, and more. If you have specific format requirements, please let us know, and we'll do our best to accommodate them.

• Do you provide voiceover services?

  Yes, we can arrange for voiceover artists to record narrations for your video if needed. Just let us know your requirements, and we'll handle the rest. It may cost you extra.

• How do I send you my raw footage and project details?

  You can securely upload or share them via cloud storage services like Google Drive or Dropbox. Additionally, you can provide project details and instructions via email or messenger or through our portal.

• Is my footage and information secure with you?

  Yes, we take data security and confidentiality seriously. Your footage and project details are kept confidential and only shared with team members directly involved in the editing process. We use secure platforms for file transfers and adhere to strict privacy protocols to safeguard your information. Your privacy is our concern.