Customer Experience Strategy
Filza Ahmad
(0)
Starting at
$
100
About this service
Summary
Utilize Filza's experience in managing Customer Experience teams to elevate your service standards. This service includes developing strategies for customer engagement, enhancing team performance, and meeting key customer satisfaction targets to boost your company's growth and reputation.
What's included
Customer Experience Strategy
- Complete strategy of how to set up a CX department of any company - Tools that can be utilized to enhance efficiency - KPIs and Targets that need to be set and followed for the success of the department - Standard Operating Procedures for everyone's guidance - Workforce management and tools that can be helpful in this area - Cross-functional collaborations to add max value in the company
Duration
10 days
Skills and tools
Product Manager
Project Manager
Program Manager
Basecamp
Jira
monday.com
Slack
Trello
Industries
FinTech
Work with me
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