Product audit & user researchSergey Shan
I do comprehensive product audits and user research to uncover opportunities for improvement. Using methods like heuristic evaluations, competitive analysis, interviews, and journey mapping, I deliver actionable insights to optimize your product and ensure it meets user needs.
What's included
Research Plan
Detailed outline of research objectives, methods, and participant criteria to ensure targeted insights.
Competitive Analysis
Comparison of your product against competitors to uncover strengths, weaknesses, and opportunities.
Heuristic Evaluation
Analysis of the product’s usability based on established principles to identify key usability issues.
Analytics Analysis
Insights derived from existing user data to identify patterns, bottlenecks, and areas for improvement.
Accessibility Assessment
Evaluation of how well the product meets accessibility standards, with specific recommendations for improvement.
User Interviews
Key findings and quotes from user interviews, highlighting needs, pain points, and behaviors.
Surveys
Results and insights from surveys, including quantitative and qualitative data to inform decisions.
Research Insights Presentation
A concise, visually engaging summary of key findings to align stakeholders and inform next steps.
Sergey's other services
Starting at$60 /hr
Tags
Figma
Google Analytics
G Suite
Hotjar
Sketch
User Researcher
UX Designer
UX Researcher
Service provided by
Sergey Shan Yerevan, Armenia
Product audit & user researchSergey Shan
Starting at$60 /hr
Tags
Figma
Google Analytics
G Suite
Hotjar
Sketch
User Researcher
UX Designer
UX Researcher
I do comprehensive product audits and user research to uncover opportunities for improvement. Using methods like heuristic evaluations, competitive analysis, interviews, and journey mapping, I deliver actionable insights to optimize your product and ensure it meets user needs.
What's included
Research Plan
Detailed outline of research objectives, methods, and participant criteria to ensure targeted insights.
Competitive Analysis
Comparison of your product against competitors to uncover strengths, weaknesses, and opportunities.
Heuristic Evaluation
Analysis of the product’s usability based on established principles to identify key usability issues.
Analytics Analysis
Insights derived from existing user data to identify patterns, bottlenecks, and areas for improvement.
Accessibility Assessment
Evaluation of how well the product meets accessibility standards, with specific recommendations for improvement.
User Interviews
Key findings and quotes from user interviews, highlighting needs, pain points, and behaviors.
Surveys
Results and insights from surveys, including quantitative and qualitative data to inform decisions.
Research Insights Presentation
A concise, visually engaging summary of key findings to align stakeholders and inform next steps.
Sergey's other services
$60 /hr