Customer Service Expert
Starting at
$
920
About this service
Summary
I'm a highly motivated and results-oriented freelance customer support agent with a proven track record of resolving customer issues and exceeding satisfaction ratings.
Here's what I can offer you:
* Exceptional Customer Service: I provide prompt, friendly, and professional support across multiple channels, ensuring your customers feel valued and heard.
* Increased Efficiency: I take ownership of resolving issues quickly and effectively, freeing up your internal team to focus on core business functions.
* Detailed Reporting & Communication: I keep you informed with regular reports on activity, resolution times, and customer feedback.
Let's discuss how I can streamline your customer support and elevate your customer experience.
What's included
First Call Resolution
Each customer per call will receive a prompt resolution in a timely manner.
Proper CRM management
Data will be properly stored and organized as per client needs
Excellent Service
This will positively impact customer retention and customer loyalty
Duration
4 weeks
Skills and tools
Customer Success Manager
Customer Support Representative
Freshdesk
Gorgias
HubSpot
Intercom
Zendesk
Industries
B2C
B2B
Work with me