🔎 UX Detective: Pinpoint Issues in Your Product's Experience.

Starting at

$

1,200

About this service

Summary

Design should do more than look good—it should create a seamless experience that leaves users feeling as good as, if not better than, when they started.
Why Choose Me?
With over 4 years of industry experience and 3+ years as a freelance UX/Product Designer, I’ve worked alongside startup teams to bring ideas to life. My background includes a degree in Interaction Design and Business Management, which gives me a unique perspective on balancing user needs, business goals, and collaborative innovation.
Every project I’ve worked on has been unique, allowing me to actively contribute at every stage—from brainstorming on a whiteboard to launching a product. These experiences have sharpened my ability to create meaningful solutions that address real-world challenges while aligning with business objectives.
Diverse Experience Across Industries Curiosity drives me to explore and deliver in a wide range of fields, including:
SaaS
B2B & B2C
Artificial Intelligence (AI)
Open Web & Web3
Productivity Tools
Internal Tools
Developer Tools
Government & Non-Profits
E-Commerce
Let’s create something extraordinary together!

Process

Client Onboarding & Agreement We’ll kick things off with onboarding, followed by finalizing the proposal and agreement to ensure we're aligned on expectations and goals.
The UX Audit Process Begins 🎉
Heuristic Evaluation
Assess the product against established usability principles to identify areas for improvement.
Accessibility Assessment
Review compliance with accessibility standards and uncover opportunities to enhance inclusivity.
Analytics Review (if applicable)
Examine existing analytics data to understand user behavior, usage patterns, and potential areas for improvement.
Documentation & Analysis
Detailed findings with actionable recommendations tailored to your product.
A prioritized roadmap of improvements, ranked by impact and feasibility.
Report Delivery The final report will be delivered in your preferred format and will always include a comprehensive video walkthrough, guiding you on how to access and make the most of the report. 👍

FAQs

  • 1. Why are UX Audits important?

    UX audits are essential for ensuring your digital product is user-friendly, accessible, and inclusive. Beyond being a legal requirement in many regions, accessibility is a moral obligation. A UX audit helps pinpoint areas that need improvement to meet accessibility standards and enhance the overall user experience.

  • 2. Can you review my product before launch? Will it be worth it?

    Absolutely! Catching usability issues early is far more cost-effective than fixing them post-launch. A UX audit helps identify potential pain points, allowing you to address them before they impact your users. It’s a proactive step to ensure a smooth launch.

  • 3. Can you analyze my existing product and metrics?

    Oh, you bet—I’m all about digging into the data! 🤌 By reviewing your metrics and analyzing the user experience, we can uncover insights into user satisfaction and behavior. This helps identify opportunities for improvement, leading to higher user retention and overall satisfaction.

  • 4. What file formats can you deliver the audit in?

    You have plenty of options to choose from! -A Loom video walkthrough of the findings. -A Figma document with embedded comments and annotated screenshots. -A Google Doc or PDF with detailed annotations and insights. -Real-time comments directly in your design files for team collaboration. -A presentation format if you prefer an optimized overview. No matter what you choose, you’ll always receive a video walkthrough to guide you through the report!

  • 5. Can you deliver the audit in multiple formats?

    Yes! Let’s chat and customize a delivery plan that suits your needs.

  • 6. What do you need from me to start the audit?

    To get started, I’ll need: -A brief description of your current product. -Your goals for the product and the audit. -Any patterns or problems you’ve noticed (if your product is already live). With this information, we can kick off the audit and uncover the best opportunities to enhance your product!

What's included

  • Kickoff Call (Optional 😊)

    If you’d like, we can schedule a call to dive into your goals and expectations. Some clients enjoy discussing their needs in detail, while others prefer to hand over the documents and let me work my magic. The choice is entirely yours—whatever works best for you! ✌️

  • Proposal and Agreement

    Here’s how you can choose to receive the audit report: Annotated Screenshots: A Google Doc with screenshots and detailed annotations for selected screens/pages. Loom Video: A walkthrough where I explain my observations and recommendations screen by screen. Figma Comments: Directly embedded comments in your Figma file, so your team can see the feedback in context. Before we begin, I’ll gather everything needed to make this a success, including access to your product, relevant documents, and any other necessary resources.

  • Comprehensive Audit Report

    What’s included in the audit: Competitor Analysis: Identify industry benchmarks and best practices. Usability Review: Evaluate your product against proven usability heuristics to uncover areas for improvement. Accessibility Check: Assess compliance with accessibility standards and suggest enhancements. Detailed Findings & Actionable Insights: Clear, practical recommendations to elevate your product. Prioritized Recommendations: An action plan sorted by impact and feasibility to help you focus on what matters most. Let’s ensure your product not only meets expectations but exceeds them!

Recommendations

(5.0)

RS films

Client • Dec 10, 2024

If you want something done quick and of the highest quality, then Ritesh is the one. Really appreciated the daily updates on the progress and constant communication. Would hire again in a heartbeat. Professional through and through.

SHRUTI M

Client • Dec 7, 2024

⭐️⭐️⭐️⭐️⭐️ The entire experience was incredible! The designs were not only visually stunning but also user-friendly and perfectly aligned with our vision. From the initial discussion to the final delivery, communication was smooth, and every piece of feedback was taken into account. The attention to detail and dedication to delivering high-quality work truly stood out. If you’re looking for a designer who exceeds expectations, I highly recommend working with Ritesh!

Ritu Shinde

Client • Dec 6, 2024

⭐️⭐️⭐️⭐️⭐️ Working with Ritesh has been an amazing experience! He’s not just a talented UX/UI designer but also someone who truly cares about creating thoughtful, user-friendly designs. From the start, he understood our vision and brought it to life better than we imagined. He was always open to feedback, quick to respond, and made the entire process smooth and enjoyable. We’re beyond happy with the results. If you get a chance to work with Ritesh, take it—you won’t be disappointed!

Ashish P

Client • Nov 30, 2024

Working with Ritesh was an absolute joy! His exceptional expertise, meticulous attention to detail, and effortless communication brought the project to life with outstanding results. I can confidently recommend him to anyone seeking top-notch work!


Duration

1 week

Skills and tools

User Researcher
UX Designer
UI Designer
Figma
Google Docs
Loom

Industries

B2B
B2C
SaaS

Work with me