Customer Support Specialist

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About this service

Summary

An analytical mindset with strong problem-solving skills. Availability to work flexible hours to accommodate varying task demands.

What's included

  • Customer Appreciation

    Some businesses provide tokens of appreciation, such as thank-you notes, discounts, or loyalty rewards, to show clients they are valued.

  • Resolution of Issues

    The primary deliverable is the resolution of the customer's issue or problem, whether it's a technical problem, a billing inquiry, or a product-related concern. The customer should receive a clear solution to their problem.

  • Personalization

    Personalize interactions while understanding customer's need and tailor solutions to their specific needs.


Skills and tools

Customer Support Representative
CRM
Microsoft Office 365
Microsoft Teams
Zoom

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