Customer Support Specialist
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About this service
Summary
What's included
Customer Appreciation
Some businesses provide tokens of appreciation, such as thank-you notes, discounts, or loyalty rewards, to show clients they are valued.
Resolution of Issues
The primary deliverable is the resolution of the customer's issue or problem, whether it's a technical problem, a billing inquiry, or a product-related concern. The customer should receive a clear solution to their problem.
Personalization
Personalize interactions while understanding customer's need and tailor solutions to their specific needs.
Skills and tools
Customer Support Representative
CRM
Microsoft Office 365
Microsoft Teams
Zoom
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