🕵️‍♀️ UX Audit: Uncover your Products UX Issues

Natalia Brndiarova

Starting at

250

About this service

Summary

Why should you work with me? With 5+ years of experience working with startups and now freelancing, I bring a unique blend of technical expertise and design intuition. My bachelor's degree in Computer Science, has provided me with a strong technical foundation, allowing me to approach design with both a creative and problem-solving mindset. Each project I take on is a fresh challenge. My experience has honed my understanding of how business goals, user needs, and effective collaboration intersect to create products that solve real-world problems.

Process

Client Onboarding & Agreement

UX Audit - Let’s dive in! 🎉 • Heuristic Evaluation: Assess usability against best practices • Accessibility Assessment: Identify areas for accessibility improvements • Analytics Review: Spot usage patterns and improvement opportunities (if applicable)

Documentation & Analysis • Actionable recommendations • Prioritization based on impact and feasibility

Report Delivery Choose your preferred format: • Screenshots with annotations in Google Doc • Loom video walkthrough • Comments in Figma for your team

FAQs

Why are UX Audits important?
UX Audits help uncover usability and accessibility issues, ensuring your product is easy to use and aligned with best practices. This leads to a smoother user experience and better product outcomes.
Can you look over my product before it launches? Would this service be beneficial for me?
Yes! A pre-launch UX audit ensures your product is smooth, user-friendly, and ready for the spotlight. It’s a great way to catch potential issues before they go live!
Can you deliver me the audit in multiple file formats?
Absolutely! Whether you prefer screenshots with annotations, a Loom video walkthrough 🎥, or comments in Figma, I’ll deliver the audit in whatever format suits your team best.
What do you need from me to start the audit?
To kick things off, please provide a description of your current product, your goals for it, and what you hope to achieve with the audit. If your product is already live, feel free to share any unexpected patterns or problems you’ve noticed from users. This will help me focus the audit on areas that matter most to you!

What's included

Kickoff Call (optional)
If you'd prefer, we can jump on a call to discuss your needs and expectations. Some clients enjoy having that direct conversation, while others prefer to send over documents and let me work my magic—it's completely up to you! ✌️
Proposal and Agreement
Choose how the report will be delivered: • Screenshots with annotations of selected screens/pages in a Google Doc • Loom walkthrough video where I walk you through each screen • Comments directly in your Figma document for your team’s reference • A Notion page summarizing everything for easy access and organization
Detailed Audit Report
• Competitor analysis to identify industry standards and best practices • Evaluation of the existing product against established usability heuristics • Accessibility compliance check with suggestions for improvements • Detailed findings with actionable recommendations • Prioritization of recommendations based on impact and feasibility • Review of user flows to ensure smooth navigation and task completion • Evaluation of visual design consistency and alignment with branding

Duration

1 week

Skills and tools

UX Researcher

UX Designer

UI Designer