I have been working as a VA/EA since 2014 and a robust experience in Customer Service. During those years, Virtual Assistants were not known yet, and I learned the skills and gained my experiences through hard work and dedication and using my resources online.
What's included
Project Strategy and planning
-Create a project plan - to-do list
-Plan and execute
Virtual Assistance
- Managing emails, calendar scheduling, creating deliverables
- Managing payrolls, invoices, and billing
- Assisting the day-to-day tasks with the executives
Customer Service
-Making sure customers are being taken care of
-Answering inquiries and maintaining client database
-Tracking shipment delays and issuing invoices & refunds
I have been working as a VA/EA since 2014 and a robust experience in Customer Service. During those years, Virtual Assistants were not known yet, and I learned the skills and gained my experiences through hard work and dedication and using my resources online.
What's included
Project Strategy and planning
-Create a project plan - to-do list
-Plan and execute
Virtual Assistance
- Managing emails, calendar scheduling, creating deliverables
- Managing payrolls, invoices, and billing
- Assisting the day-to-day tasks with the executives
Customer Service
-Making sure customers are being taken care of
-Answering inquiries and maintaining client database
-Tracking shipment delays and issuing invoices & refunds