What's included: full MSA covering service scope and access rights, use restrictions, fees and payment terms, customer data ownership and licensing, intellectual property rights, confidentiality, warranties and disclaimers, mutual indemnification with proper exclusions, limitation of liability with fee-based cap and carve-outs, term/termination/auto-renewal, force majeure, governing law, and all general provisions. Includes a sample Order Form (Exhibit A) and DPA reference (Exhibit B). Delivered in Word and PDF. Two revision rounds included.