We build custom AI Voice Agents that can answer calls, qualify leads, handle customer enquiries, book appointments, collect information, trigger workflows and transfer conversations to your human team when needed.

Unlike basic IVR systems or scripted chatbots, our AI Voice Agents can understand natural conversations, respond intelligently and connect directly with your existing business systems.

✓ Handle inbound and outbound calls ✓ Answer customer questions 24/7 ✓ Qualify leads automatically ✓ Book and reschedule appointments ✓ Conduct customer onboarding ✓ Collect structured information during calls ✓ Follow up with leads and customers ✓ Send SMS or WhatsApp messages ✓ Update your CRM automatically ✓ Transfer qualified calls to human agents ✓ Support multilingual conversations ✓ Generate call summaries and structured data

We don't provide a generic voice bot.

We design the conversation flow, AI prompts, integrations and business logic specifically around your workflow.

Your Voice AI solution can integrate with:

We can also implement RAG and knowledge-base integrations, allowing your AI agent to answer questions using your company's actual documents, policies, products and business information.

Our AI Voice Agents work particularly well for:

Real Estate Tenant prequalification, property enquiries, viewing appointments and lead follow-ups.

Healthcare & Clinics Patient enquiries, appointment scheduling, reminders and initial information collection.

Sales Teams Lead qualification, outbound calling, follow-ups and human-agent handoffs.

Customer Support FAQs, account enquiries, routing and support ticket creation.

Recruitment Candidate screening, interview scheduling and initial qualification.

Hospitality & Service Businesses Reservations, enquiries, bookings and customer assistance.

Depending on your requirements, your project can include:

• AI Voice Agent architecture • Conversation and prompt design • Inbound/outbound calling • Telephony integration • ElevenLabs or custom voice integration • OpenAI / Claude / Gemini integration • CRM and API integrations • Calendar and appointment booking • SMS and WhatsApp workflows • Knowledge base / RAG integration • Human-agent transfer logic • Call recording and summaries • Analytics and conversation logs • Admin dashboard • Testing and production deployment • Technical documentation

Seraphic has been building digital products since 2015 across AI, mobile, web and SaaS platforms.

Our team works beyond the AI prompt itself—we can build the complete solution around it, including the AI layer, backend, APIs, database, dashboards, mobile/web applications and third-party integrations.

That means you don't need separate teams for your Voice AI, backend and product development.

Send us your current workflow and tell us what you would like the AI agent to handle.

We can start with a focused discovery session or proof of concept and define the best architecture before moving into full production development.