Community Management
Jose Santana
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About this service
Summary
Being a successful brand on social is more than just posting content. It's essential for brand to be social on social media channels. Adding a human element to social responses (comments, direct messages, etc.) and engaging with relevant users let's your target audience know you actively care about your online community.
What's included
Incoming Community Management
Handling any and all comments, direct messages, and tags on all of your social media channels in a timely manner. In turn this will help build your community on social as well as be rewarded by the social algorithms to help you reach more people.
Community Outreach + Growth
This consists of actively searching for your target audience on social channels and engaging, commenting, and interacting with your ideal audience to bring organic awareness to your business and grow your community of followers.
Skills and tools
Community Manager
Community Support Specialist
Community Engagement
HootSuite
Khoros
Sprout Social
Industries
Social Media Management
Work with me
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