Calendar/Inbox Management, Project Management, Customer Support by Shelmith Shirroh

Calendar/Inbox Management, Project Management, Customer Support by Shelmith ShirrohCalendar/Inbox Management, Project Management, Customer Support by Shelmith Shirroh

Calendar/Inbox Management, Project Management, Customer Support

Shelmith Shirroh

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About this service

Summary

I offer high-level virtual assistant services specializing in CRM management, project coordination, content writing, and administrative support. With a focus on organization, clear communication, and proactive problem-solving, I help busy professionals and teams stay efficient and focused. What sets me apart is my ability to combine strategic thinking with hands-on execution, delivering not just tasks, but thoughtful, reliable support that moves your business forward.

FAQs

What tools do you use?
I’m flexible and experienced with platforms like HubSpot, Notion, ClickUp, Trello, Google Workspace, Slack, Canva, and more. I’m also quick to learn new tools if your team uses something different.
Can you work in my time zone?
Absolutely. I aim to align at least a few working hours with your schedule to ensure smooth communication and collaboration.
Do you offer ongoing support or just one-time projects?
Both! I’m available for one-off projects, but I also love building long-term partnerships with clients who need consistent, reliable support.
How do we communicate during the project?
I’m happy to use whatever method works best for you — email, Slack, Zoom, or your preferred project management platform.
What makes you different from other virtual assistants?
I bring a strategic mindset to every task. I don’t just complete to-do lists — I look for ways to streamline processes, improve systems, and help your business grow.

What's included

CRM Management
Clean, organized, and updated CRM database Contact segmentation and tagging Automated workflows and email sequences Lead tracking and pipeline reporting CRM usage documentation or SOPs
Project Management
Structured project plans and timelines Task assignments and progress tracking Weekly or bi-weekly status reports Updated project boards (e.g., Trello, Asana, ClickUp) Risk or delay flags with suggested solutions
Content Writing
Professionally written blog posts, emails, or social content SEO-optimized copy (if required) Proofread and formatted documents Editable files (Google Docs, Word, etc.) Brand-aligned tone and style
Administrative Support
Calendar and inbox management Document creation and formatting Meeting notes and summaries File organization and data entry Daily/weekly task summaries Travel coordination and Management Appointment scheduling

Example projects

Shelmith Wanjiru (E.V.A) Portfolio Presentation

Skills and tools

Database Administrator

Executive Assistant

Virtual Assistant

Asana

Google Apps

Microsoft Office 365

Trello

Industries

Business Management