Content Experience AuditVernon Laquindanum
A comprehensive audit of your product's words to find where you're losing users.
Timeline
3–6 weeks depending on size and scope
Pricing
Starts at $6,000
What this solves
Customer service tickets are up. Users are dropping off week to week. You might suspect the content, but maybe you're not sure. I'll find what's broken across the experience, prioritize by impact, and show you what to fix first.
What the process is like
I'll do a comprehensive audit of the words across your product, help articles, and anywhere else your users are reading your words. I'll assess the current state line by line, identify problem areas, note opportunities for standardization, and map them to metrics you already track.
What you get
Full inventory of content across the target surfaces
Prioritized issue log with severity and effort
Rewritten copy for the top-priority items
Findings readout and ways to prevent this from happening again in the future
Best for
Teams that don't have or haven't had dedicated content support.
Not for
Teams with larger technical problems beyond the words.
FAQs
Vernon's other services
Starting at$4,000
Duration1 week
Tags
Content Design
Content Editor
UX Writer
Service provided by
Vernon Laquindanum Sacramento, USA
Content Experience AuditVernon Laquindanum
A comprehensive audit of your product's words to find where you're losing users.
Timeline
3–6 weeks depending on size and scope
Pricing
Starts at $6,000
What this solves
Customer service tickets are up. Users are dropping off week to week. You might suspect the content, but maybe you're not sure. I'll find what's broken across the experience, prioritize by impact, and show you what to fix first.
What the process is like
I'll do a comprehensive audit of the words across your product, help articles, and anywhere else your users are reading your words. I'll assess the current state line by line, identify problem areas, note opportunities for standardization, and map them to metrics you already track.
What you get
Full inventory of content across the target surfaces
Prioritized issue log with severity and effort
Rewritten copy for the top-priority items
Findings readout and ways to prevent this from happening again in the future
Best for
Teams that don't have or haven't had dedicated content support.
Not for
Teams with larger technical problems beyond the words.
FAQs
Vernon's other services
$4,000