What's included

• User Interviews

  I'll conduct one-on-one interviews with your target audience to gain deep insights into their motivations, pain points, and expectations.

• Usability Testing

  Should you have designs made, I'll evaluate the usability of your product by observing real users engaging with your prototype. I'll identify opportunities for improvement and make recommendations.

• 2-3 Personas

  Based on research findings, I'll create a tangible representation of who your target customer(s) are or will be. These personas will reflect the range of users your product will serve.

• 1 Customer Journey Map

  I'll create a journey map painting a clear picture of what your users will experience from the beginning (discovering your product) to end (having their needs met).

• Comprehensive Research Reports

  I will put together thorough documentation of research, interviews, and testing with key takeaways and recommendations.