User Research

Starting at

$

50

/hr

About this service

Summary

I’m a user researcher with 4.5 years of experience across both public and private sectors, specialising in a wide range of research services. From qualitative to quantitative methods, and evaluative to generative studies, I tailor my approach to meet each project's unique needs. What sets me apart is my ability to blend deep user insights with service design principles, ensuring impactful outcomes that drive meaningful change.

What's included

  • Comprehensive User Research Solutions

    At the end of the user research project, clients can expect a comprehensive package that includes: User Archetypes: Profiles of key user segments detailing their goals, needs, and pain points, helping to inform design decisions. Transcripts and Video Recordings: Complete documentation of interviews and usability testing sessions, providing valuable insights into user interactions and feedback. Comprehensive Research Report: A detailed analysis of findings, including key insights and actionable recommendations for enhancing the user experience. User Journey Maps: Visual representations of user experiences, highlighting touchpoints and pain points, to guide future improvements. Presentation of Findings: A tailored presentation summarizing the research outcomes, facilitating stakeholder discussion and alignment on next steps.


Skills and tools

Service Designer
User Researcher
UX Designer
Adobe XD
Figma

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