Customer Support + Social Media Community Management
Contact for pricing
About this service
Summary
Support your community with warmth and consistency—without being glued to your phone.
Includes:
Comment moderation to filter spam and maintain a positive space
On-brand replies that spark engagement and deepen connection
Light DM monitoring to flag leads, questions, or client needs
1–2x daily check-ins (or custom cadence) to ensure timely responses
Live chat coverage during business hours or launches (optional)
Monthly engagement insights (optional add-on)
Deliverables
Customer Support + Social Media Community Management 💬
Support your community with warmth and consistency—without being glued to your phone.
Includes:
* Comment moderation to filter spam and maintain a positive space
* On-brand replies that spark engagement and deepen connection
* Light DM monitoring to flag leads, questions, or client needs
* 1–2x daily check-ins (or custom cadence) to ensure timely responses
* Live chat coverage during business hours or launches (optional)
* Monthly engagement insights (optional add-on)
What's included
Customer Support + Social Media Community Management 💬
Support your community with warmth and consistency—without being glued to your phone. Includes: * Comment moderation to filter spam and maintain a positive space * On-brand replies that spark engagement and deepen connection * Light DM monitoring to flag leads, questions, or client needs * 1–2x daily check-ins (or custom cadence) to ensure timely responses * Live chat coverage during business hours or launches (optional) * Monthly engagement insights (optional add-on)
Skills and tools
Industries
Marketing
Customer Service