Your Go-To Expert for Exceptional Customer Support

Starting at

$

1,000

About this service

Summary

I offer exceptional customer support by providing timely, accurate responses and personalized service that ensures every customer feels valued. What sets me apart is my proactive approach to problem-solving and my commitment to continuous improvement, leveraging customer feedback to enhance service quality and drive satisfaction. With a strong focus on building lasting relationships, I strive to turn every interaction into a positive experience.

What's included

  • Responsive

    Timely and accurate responses to customer inquiries via multiple channels (phone, email, chat).

  • Service Level Agreements

    Establishing and adhering to SLAs to maintain high service standards.

  • Knowledge Base

    Understand products and services to support customers.

Recommendations

(5.0)

Jasmine Lee • Base

Client • Sep 19, 2024

Jasmine at Base hired Nicole and recommends working with them


Duration

40 weeks

Skills and tools

Customer Success Manager
Customer Support Representative
Community Manager
Freshdesk
Gorgias
HubSpot
Intercom
Zendesk

Industries

Retail
Marketing
Finance

Work with me