As a virtual assistant for customer service, I handle a range of tasks to ensure a seamless customer experience. My responsibilities include:

Responding promptly and professionally to customer inquiries via email, chat, and phone.

Managing and resolving customer complaints or issues with a focus on providing effective solutions.

Assisting with order processing, tracking, and returns.

Maintaining accurate and up-to-date records of customer interactions and transactions.

Providing product or service information to help customers make informed decisions.

Collaborating with other team members to improve service processes and customer satisfaction.