Lead Generation and Customer Relationship Management
Contact for pricing
About this service
Summary
Deliverables
FAQ
FAQs
1. What industries do you generate leads for?
I tailor lead generation to your specific niche, whether it’s SaaS, e-commerce, digital services, education, or B2B, B2C, and more. Just tell me your target, and I’ll build a list that fits.
2. Do you only find leads or also engage them?
I do both! I not only research and qualify leads but also create outreach messages, send follow-ups, and help convert them into booked calls or customers.
3. What CRM platforms do you work with?
I’m experienced with tools like ai2market, GoHighLevel, HubSpot, and Airtable, but I can work with whatever CRM you prefer, or help set one up if you don’t have one yet.
4. How do you handle customer relationship management?
I organize customer data, schedule follow-ups, monitor satisfaction, and implement retention strategies like personalized check-ins and re-engagement emails.
5. Will you communicate with leads or just organize data?
That’s up to you! I can operate behind the scenes, managing lists and CRMs, or directly engage leads/customers through email, chat, or LinkedIn if needed.
6. How many leads or customer records can you handle weekly?
This depends on project scope, but typically I can research and engage 100–1000 quality leads or manage 50–100 customer relationships each week.
7. Can you resolve customer issues or handle complaints?
Yes, I respond professionally to concerns, follow escalation protocols, and make sure your paying customers feel heard, valued, and supported. Additionally, with empathy, respect, and authority, I can also effectively handle any form of objection and turn uncertain or challenging situations into opportunities.
What's included
1. Targeted Lead List
A well-researched, verified list of high-potential leads tailored to your niche, including names, emails, company info, and decision-maker roles.
2. Outreach Message Templates
Custom cold email, LinkedIn, or DM templates written to spark interest, start conversations, and drive response from prospects or customers
3. CRM Setup or Optimization
A clean, structured CRM dashboard (e.g., Ai2market, HubSpot, GHL, etc) with labeled stages, Customers, and lead tracking, sequence, campaign, automation flows, and contact notes.
4. Relationship Nurturing Strategy
A simple strategy map for turning cold leads into clients and keeping current customers engaged through lifecycle emails, check-ins, and more
5. Weekly Performance Report
A summary of lead/customer interactions, follow-ups, progress stages, and conversion insights, delivered via Google Sheets or your preferred format.
6. Customer Retention & Relationship Support Plan
A personalized support strategy designed to retain loyal, paying customers through proactive check-ins, tailored engagement, and quick resolution of concerns. This includes custom email/message templates, response workflows for common issues, and simple automation suggestions to keep customers satisfied, valued, and connected to your brand.
Skills and tools
Industries