Level 1 Admin Support Services
JB Benton
Contact for pricing
About this service
Summary
Process
What's included
Email Management
* Inbox Organization * Spam Filtering * Prioritization * Drafting and Sending Replies * Calendar Integration * Contact Management * Email Archiving * Monitoring
Calendar Management
* Appointment. Scheduling * Reminder Setup * Time Blocking for work, meetings and personal time * Schedule Conflict Resolution * Travel Planning * Calendar Integration
Customer Appointment Management
* Scheduling: reminder, reschedule, cancellation and follow up * Time zone management * Customer Preferences * Capacity Management * Online Booking integration
Data Entry:
* Information input and transcription * Data Cleansing: correcting or removing inaccurate or irrelevant data * Database Management: organization and maintenance * Form Processing * Data Conversion * Quality Control * Reporting * Data Mining
Skills and tools
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