Proactive App Reputation Management: Weekly Review Responses

Divine Osemeke

Starting at

$

500

/mo

About this service

Summary

Keep your app's public reputation strong and gain valuable user insights without the weekly time commitment. I act as your dedicated voice, responding to all new reviews and providing a monthly snapshot of user sentiment. My unique framework ensures feedback is not just answered, but strategically routed and analyzed for you.

FAQs

  • How do you handle negative reviews?

    With a proven system! I empathetically acknowledge the user's frustration and either route them to your support team or assure them their feedback is being passed to the relevant internal team (product, leadership, etc.).

  • What if my app gets a sudden surge of reviews?

    The base price covers up to 50 reviews/month. For consistent volumes above this, we'll discuss a simple, fair surcharge to ensure quality isn't compromised.

What's included

  • Consistent User Engagement

    All new app store reviews from the past week will receive a timely, professional response, making every user feel heard.

  • Monthly Insights Report

    A clear, one-page report detailing review volume, average rating, and the main themes users are talking about (like pricing, feature requests, or bugs).

Skills and tools

Customer Success Manager

Community Manager

Google Apps

Google Apps

Industries

Product Management

More services

App Store Review Management: Starter Package & Flexible Batches

STARTING AT

$200

fixed rate