Transactional Email UX ReviewLorelai Lopez
Every email is part of your user's experience.
I'll review and improve your customer-facing emails to make them clearer, more helpful, and easier to act on. From welcome messages to confirmations and notifications, I'll help ensure users always understand what happened and what comes next.
This service is ideal for businesses looking to improve customer communication without rebuilding their entire product experience.
Scope:
Review of up to 5 transactional/customer emails, such as:
welcome emails, account verification, password resets, confirmations, notifications, bookings, and status updates
Deliverables:
For each email:
UX copy review
Subject line recommendations
Copy improvements
CTA/next-step recommendations
Clarity and expectation-setting feedback
Tone/consistency observations
Plus:
Cross-email terminology/tone observations
One consolidated revision round
Delivered as a PDF or Google Doc
What's Not Included:
This service focuses on pre-existing email content.
Marketing campaigns
Newsletter strategy
Email graphic design or platform setup
Automation implementation
Brand Strategy development
Full lifecycle email strategy
Additional emails (unless negotiated)
Lorelai's other services
Starting at$100
Duration5 days
Tags
content design
customer communication
email content
email copywriting
microcopy
transactional email
user experience
UX Copy
ux writing
Service provided by
Lorelai Lopez proJackson Township, USA
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- Rating
- 20
- Followers
Transactional Email UX ReviewLorelai Lopez
Starting at$100
Duration5 days
Tags
content design
customer communication
email content
email copywriting
microcopy
transactional email
user experience
UX Copy
ux writing
Every email is part of your user's experience.
I'll review and improve your customer-facing emails to make them clearer, more helpful, and easier to act on. From welcome messages to confirmations and notifications, I'll help ensure users always understand what happened and what comes next.
This service is ideal for businesses looking to improve customer communication without rebuilding their entire product experience.
Scope:
Review of up to 5 transactional/customer emails, such as:
welcome emails, account verification, password resets, confirmations, notifications, bookings, and status updates
Deliverables:
For each email:
UX copy review
Subject line recommendations
Copy improvements
CTA/next-step recommendations
Clarity and expectation-setting feedback
Tone/consistency observations
Plus:
Cross-email terminology/tone observations
One consolidated revision round
Delivered as a PDF or Google Doc
What's Not Included:
This service focuses on pre-existing email content.
Marketing campaigns
Newsletter strategy
Email graphic design or platform setup
Automation implementation
Brand Strategy development
Full lifecycle email strategy
Additional emails (unless negotiated)
Lorelai's other services
$100