What's included

• Project Management

  Planning and allocating resources, preparing budgets, monitoring progress.

• People Management

  assessing Assessing, training, and motivating people.

• Sales Management

  Providing guidance, training and mentorship, setting sales quotas and goals, creating sales plans, analyzing data.

• Customer Support

  Following company's communications guidelines and procedures. Reinforcing the company's reputation. Providing support and resolving issues that come up with customer-first business mentality. Recommending improvements to processes to improve the company's efficiency.

• Marketing

  Monitoring market trends, creating advertising campaigns, developing pricing strategies.

• Customer Service Supervisor

  Providing direction to the Customer Service Division by assigning, directing and reviewing work of staff. Training, writing, conducting performance appraisals, and assisting in department budget preparation.