Work ExperienceOranela Lahu
I’d love to lead more client projects in my next role. I’ve enjoyed communicating with clients in my current Customer Support Supervisor position, I have completed projects in terms of being responsible for the deliverables, delegating tasks, sales, marketing, support and more. I feel ready for more challenges now, so I’m hoping for that in my next position.
What's included
Project Management
Planning and allocating resources, preparing budgets, monitoring progress.
People Management
assessing
Assessing, training, and motivating people.
Sales Management
Providing guidance, training and mentorship, setting sales quotas and goals, creating sales plans, analyzing data.
Customer Support
Following company's communications guidelines and procedures.
Reinforcing the company's reputation.
Providing support and resolving issues that come up with customer-first business mentality.
Recommending improvements to processes to improve the company's efficiency.
Marketing
Monitoring market trends, creating advertising campaigns, developing pricing strategies.
Customer Service Supervisor
Providing direction to the Customer Service Division by assigning, directing
and reviewing work of staff. Training, writing, conducting performance appraisals, and assisting in department budget preparation.
Oranela's other services
Contact for pricing
Tags
Adobe Photoshop
CRM
Microsoft Excel
Microsoft Word
Salesforce
Customer Success Manager
Customer Support Representative
Sales Manager
Service provided by
Oranela Lahu Kosovo Polje
Work ExperienceOranela Lahu
Contact for pricing
Tags
Adobe Photoshop
CRM
Microsoft Excel
Microsoft Word
Salesforce
Customer Success Manager
Customer Support Representative
Sales Manager
I’d love to lead more client projects in my next role. I’ve enjoyed communicating with clients in my current Customer Support Supervisor position, I have completed projects in terms of being responsible for the deliverables, delegating tasks, sales, marketing, support and more. I feel ready for more challenges now, so I’m hoping for that in my next position.
What's included
Project Management
Planning and allocating resources, preparing budgets, monitoring progress.
People Management
assessing
Assessing, training, and motivating people.
Sales Management
Providing guidance, training and mentorship, setting sales quotas and goals, creating sales plans, analyzing data.
Customer Support
Following company's communications guidelines and procedures.
Reinforcing the company's reputation.
Providing support and resolving issues that come up with customer-first business mentality.
Recommending improvements to processes to improve the company's efficiency.
Marketing
Monitoring market trends, creating advertising campaigns, developing pricing strategies.
Customer Service Supervisor
Providing direction to the Customer Service Division by assigning, directing
and reviewing work of staff. Training, writing, conducting performance appraisals, and assisting in department budget preparation.
Oranela's other services
Contact for pricing