Social Media Management (36 Posts)

Pro

Dimitri Petit-Frére

Starting at

$

1,500

About this service

Summary

SMO | Standard Package is designed for businesses looking to maintain a vibrant and engaging social media presence. This comprehensive package includes managing up to three social media platforms, creating and scheduling 36 posts per month (14 business-related and 22 generic), and providing weekly and monthly performance reports. With access to our proprietary social media dashboard and a dedicated support team, you can ensure your social media channels are always active, relevant, and aligned with your business goals.

Process

Process to Deliver Social Media Posts
Initial Consultation & Setup:
Onboarding: Gather client preferences, brand guidelines, and content ideas.
Account Access: Obtain access to the client’s social media accounts and Canva (if available).
Platform Selection: Confirm the 3 social media platforms to be managed (Facebook, Twitter, LinkedIn, or Instagram).
Content Creation:
Design: Use Canva to design 36 posts per month (14 business-related and 22 generic). If the client has a Canva account, designs will be created directly in their account for easy access and collaboration.
Copywriting: Craft engaging captions and hashtags tailored to each platform.
Scheduling:
Metricool Setup: Upload all designed posts to the Metricool scheduling system.
Post Scheduling: Schedule posts according to the optimal posting times for each platform, ensuring a balanced mix of business and generic content.
Client Review & Approval:
Review: The client reviews the scheduled posts via Metricool.
Feedback: The client can approve the posts or request changes directly within Metricool.
Revisions: Make any necessary adjustments based on client feedback and reschedule as needed.
Posting & Monitoring:
Approval & Go-Live: Once the client approves the posts, they will go out as scheduled.
Monitoring: Monitor the performance of the posts and engage with any comments or interactions.
Reporting & Analysis:
Weekly Status Reports: Provide weekly updates on social media activities and performance.
Monthly Performance Reports: Deliver detailed monthly reports with insights and analytics to track progress and ROI.
Ongoing Support:
Professional Support: Offer continuous support via call, chat, and email for any assistance or additional requests.
Content Adjustments: Make ongoing adjustments to the content strategy based on performance data and client feedback.
Key Features of the Process
Collaborative Design: Use of Canva for designing posts, with the option to design directly in the client’s Canva account.
Efficient Scheduling: Utilization of Metricool for scheduling and client approval, ensuring a streamlined workflow.
Client Involvement: Clients have full visibility and control over the content before it goes live.
Continuous Improvement: Regular reporting and support to refine and enhance the social media strategy.

FAQs

  • What is included in the SMO | Standard Package?

    The package includes management of up to 3 social media platforms, 36 posts per month (14 business-related and 22 generic), weekly status reports, monthly performance reports, and access to a professional support team.

  • Which social media platforms do you manage?

    We manage Facebook, Twitter, LinkedIn, and Instagram. You can choose any 3 of these platforms.

  • How are the posts designed?

    All posts are designed using Canva. If you have a Canva account, we can design the posts directly in your account for easy collaboration.

  • How do you schedule the posts?

    Posts are scheduled using the Metricool scheduling system. We will upload and schedule the posts according to the optimal posting times for each platform.

  • Can I review and approve the posts before they go live?

    Yes, you can review and approve all posts via Metricool. You can also request changes before the posts are scheduled to go live.

  • What kind of content will be posted?

    We post a mix of business-related content (14 posts) and generic content (22 posts) to keep your social media channels engaging and relevant.

  • How often will I receive reports?

    You will receive weekly status reports and detailed monthly performance reports to keep you informed of your social media progress and performance.

  • What if I need additional posts or platforms managed?

    Additional posts or platforms can be managed at an extra cost. Please contact us for a custom quote.

  • Do I need to provide content or ideas?

    While we can generate content ideas for you, we welcome any specific content or ideas you would like to include. Your input helps us tailor the content to your brand.

  • How do I get support if I need help?

    Our professional support team is available via call, chat, and email for any assistance you may require.

  • What happens if I need changes to the scheduled posts?

    You can request changes to the scheduled posts via Metricool. We will make the necessary adjustments and reschedule the posts as needed.

  • How long does it take to see results?

    Social media results can vary, but you can expect to see increased engagement and reach within the first few months. Regular reporting will help track progress and make necessary adjustments.

  • Do I need to have a Canva account?

    While it’s not mandatory, having a Canva account allows us to design posts directly in your account, making collaboration easier. If you don’t have an account, we can create one for you or design posts in our account and share them with you.

  • What is the turnaround time for post approvals?

    We recommend reviewing and approving posts within 48 hours to ensure they go live as scheduled. Delays in approval may affect the posting schedule.

  • Can I cancel or pause the service?

    Yes, you can cancel or pause the service. Please contact us to discuss the terms and conditions.

What's included

  • Access to Social Media Dashboard

    A proprietary dashboard to monitor and manage your social media accounts.

  • Account Management

    Management of up to 3 social media platforms (Facebook, Twitter, LinkedIn, or Instagram).

  • 36 Posts per Month

    14 business-related posts. 22 generic posts.

  • Weekly Status Reports

    Weekly updates on social media performance and activities.

  • Monthly Performance Reports

    Detailed monthly reports with insights and analytics.

  • Professional Support

    Access to a support team via call, chat, and email for assistance.

Duration

1 week

Skills and tools

Social Media Manager

Social Media Marketer

Social Media Strategist

Facebook

Instagram

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