E-Commerce Setup and Support

Starting at

$

25

/hr

About this service

Summary

An eCommerce setup and support service aims to assist businesses in establishing and maintaining their stores effectively. This involves tasks such, as choosing the platform (such, as Shopify, GoDaddy, WooCommerce) designing the website adding products setting up payment gateways, and ensuring a seamless checkout process. Ongoing support may include managing inventory updating product listings addressing issues optimizing site speed and enhancing the user experience. The ultimate objective is to help businesses establish and manage an presence that allows them to efficiently sell their products or services on the Internet.

What's included

  • Initial Consultation and Planning

    Detailed discussion to understand the client's business goals and requirements. Creation of an eCommerce roadmap outlining the project's scope, timeline, and key milestones.

  • Platform Selection and Setup

    Evaluation of suitable eCommerce platforms (e.g., Shopify, GoDaddy, WooCommerce, Magento). Platform setup, including domain registration, hosting, and basic configuration

  • Development of a visually appealing and user-friendly store design.

    Customization of the chosen eCommerce platform's theme to align with the client's brand identity.

  • Product Catalog Setup

    Adding and organizing a defined number of products into appropriate categories. Product descriptions, images, pricing, and inventory management.

  • Payment Gateway Integration

    Integration of preferred payment gateways to facilitate secure transactions. Testing of payment processing to ensure a seamless checkout experience.

  • Shipping and Tax Configuration

    Setting up shipping methods and options based on the client's shipping preferences. Configuration of tax rules and calculations as per the client's location and regulations.

  • User Experience Optimization

    Implementation of responsive design for mobile and desktop users. Testing and refining the user experience to ensure easy navigation and efficient browsing.

  • Basic SEO Implementation

    Integration of essential SEO elements such as meta tags, descriptions, and URL structure. Submission of the sitemap to search engines for indexing.

  • Training and Documentation

    Client training sessions to familiarize them with store management, product updates, and order processing. Provision of user-friendly documentation for future reference.

  • Quality Assurance and Testing

    Comprehensive testing of the eCommerce store's functionality, including cart, checkout, and payment processes. Bug fixing and ensuring compatibility across various devices and browsers.

  • Launch and Handover

    Final review and approval from the client. Official launch of the eCommerce store. Handover of all necessary credentials and access rights.


Skills and tools

Technical Support Specialist

eCommerce Manager

Web Developer

Canva

Canva

GoDaddy

GoDaddy

PayPal

PayPal

Shopify

Shopify

WooCommerce

WooCommerce