Most chat widgets are a FAQ scrape with a text box. They answer three questions, fail on the fourth, and the visitor leaves.

This one is trained on your actual services, your actual pricing, and the exceptions your team gets asked about every week. Then it moves the conversation toward a booking instead of ending it.

WHAT MAKES THE DIFFERENCE The edge cases. Anyone can point a model at your homepage. The work is in the questions that don't have a clean answer: the custom tier, the thing you don't offer, the discount you sometimes give, the question that should go straight to a human. Those get designed, not guessed.

PROCESS

You send your pricing, service list, and the questions your team answers repeatedly.

I write the conversation flows and escalation rules. You approve them before I build anything.

Built, embedded, and tested against real enquiry examples.

One round of tuning after go-live, once you've seen real conversations.

DELIVERABLES · Live agent on your website, WhatsApp, or both · Conversation flows covering your real services and pricing · Escalation rules that hand off cleanly to a person · Qualified leads and full chat history pushed into your CRM · Loom walkthrough so your team can update responses without me

TIMELINE One week from receiving your material. Add a few days if your pricing needs untangling first.

REQUIREMENTS Current pricing and service descriptions. CRM access. A list of the questions your team is sick of answering.

Not sure what you need yet? Book the free 30-minute audit first and I'll tell you whether chat is the right fix.