Is your product functional, but harder to use than it should be? I’ll review a specific product flow or part of your web application to identify usability problems, unnecessary friction, unclear interactions, and opportunities to simplify the experience.

Using heuristic evaluation, task-flow analysis, and interaction design, I’ll examine how the current experience works, explain where and why users may struggle, and turn the findings into practical design recommendations.

Depending on the scope, I can also redesign the key interactions or screens in Figma so you have something concrete to work from. What I can help with:

UX and usability audit

Heuristic evaluation

User/task flow analysis

Information hierarchy and interaction issues

Prioritised usability findings

Recommendations for improvement

Wireframes and interaction redesign

Figma UI improvements where needed

You’ll receive a concise set of findings showing what the issue is, why it matters, its priority, and what I recommend changing — rather than a generic list of UX best practices.

Best fit: Existing web applications, SaaS products, internal tools, or a specific workflow such as onboarding, forms, search, account management, or checkout.

Note: This service is an expert UX evaluation, not primary user research. User interviews or usability testing can be scoped separately if needed.