Customer Experience (CX) Audit & Strategic BlueprintKaribo Ebradouye
Are your customers silently struggling? I will conduct a comprehensive deep-dive into your key customer journeys to pinpoint exactly where they're experiencing friction, confusion, or frustration. You'll receive a clear, prioritized strategy to eliminate these pain points, boost conversion rates, and increase customer loyalty. Stop guessing what your users want; let's build an experience they love.
What's included
You will receive a professional PDF report and a guided strategy session
Journey Map Analysis: A visual map of your customer's current end-to-end experience across 3 critical journeys (e.g., Onboarding, Purchase, Support).
Friction Log: A detailed list of identified pain points, ranked by severity and impact on your business goals.
Competitor CX Insight: A brief analysis of how your experience compares to key competitors.
Actionable Recommendations: A prioritized list of 10+ concrete steps to improve usability, satisfaction, and conversion.
60-Minute Strategy Session: A video call to walk you through the findings, answer questions, and define your next steps.
Starting at$1,000
Duration1 week
Tags
Freshdesk
Gorgias
HubSpot
Intercom
Zendesk
Community Manager
Customer Success Manager
Customer Support Representative
Service provided by
Karibo Ebradouye Port Harcourt, Nigeria
- 19
- Followers
Customer Experience (CX) Audit & Strategic BlueprintKaribo Ebradouye
Starting at$1,000
Duration1 week
Tags
Freshdesk
Gorgias
HubSpot
Intercom
Zendesk
Community Manager
Customer Success Manager
Customer Support Representative
Are your customers silently struggling? I will conduct a comprehensive deep-dive into your key customer journeys to pinpoint exactly where they're experiencing friction, confusion, or frustration. You'll receive a clear, prioritized strategy to eliminate these pain points, boost conversion rates, and increase customer loyalty. Stop guessing what your users want; let's build an experience they love.
What's included
You will receive a professional PDF report and a guided strategy session
Journey Map Analysis: A visual map of your customer's current end-to-end experience across 3 critical journeys (e.g., Onboarding, Purchase, Support).
Friction Log: A detailed list of identified pain points, ranked by severity and impact on your business goals.
Competitor CX Insight: A brief analysis of how your experience compares to key competitors.
Actionable Recommendations: A prioritized list of 10+ concrete steps to improve usability, satisfaction, and conversion.
60-Minute Strategy Session: A video call to walk you through the findings, answer questions, and define your next steps.
$1,000