Stop losing valuable customers before it is too late. This service builds an end-to-end Machine Learning retention engine that identifies high-risk accounts and pinpoints the root causes of customer attrition.

Using statistical modeling and interpretable AI (SHAP values), I provide your sales, customer success, and leadership teams with actionable intervention lists and revenue-at-risk projections.

Cohort & Churn Feature Engineering: Aggregation of behavioral, transactional, and engagement signals.

Predictive ML Modeling: High-precision supervised classification (XGBoost / Random Forest / Logistic Regression) tuned for high Recall/ROC-AUC.

Interpretable Risk Scoring: Feature importance breakdowns showing WHY each account is at risk.

Revenue Protection Dashboard: Executive summary dashboard mapping accounts by risk probability and dollar value.customer-churn-prediction-engine