Customer Support Representation
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About this service
Summary
Offered customer support representation, aiming to deliver exceptional service by being attentive to client needs and solving issues promptly.
What's included
Client Assistance
Providing help and guidance to students or clients on technical queries or issues.
Query Resolution
Addressing and solving customer or student questions efficiently.
Student Engagement
Ensuring students feel supported and encouraged throughout their learning journey.
Service Improvement
Gathering feedback and suggesting improvements to the center’s services or courses based on customer interactions.
Skills and tools
Customer Success Manager
Customer Support Representative
Community Manager
Google Apps
Google Calendar
Industries
Education
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