Stop copying the same answers into five inboxes. I’ll connect Ktzir Bot–style infrastructure so customers get accurate replies from your real documents—and your team only handles true escalations.

One knowledge base, every channel — same answers on WhatsApp, Instagram DM, Messenger, SMS, and your website widget (as your stack allows).

Grounded answers (RAG) — responses pulled from your PDFs, DOCX, CSV/JSON catalogs, FAQs, and policies—not generic model guesses.

Optional rich media — audio/video ingested via transcription, then searchable like text (where you enable it).

Optional live data — when it fits your business, tie in Shopify (orders/products) or HubSpot (tickets/deals-style context) so answers can reflect what’s true right now.

Human handoff that doesn’t lose context — when the bot shouldn’t guess, escalations are stored with conversation summary so follow-up is fast.

Operator dashboard — volume, answer rate, channel mix, top questions, document management, and settings behind secure login.

Who it’s for Teams that already get repeat questions across chat and want faster first response, consistent messaging, and less manual triage—without building a custom ML team.

What I need from you Your FAQ/docs, channel accounts (Twilio / Meta as needed), hosting preference, and whether you want Shopify or HubSpot connected.

Deliverables Deployed backend + configured webhooks, widget embed (if used), dashboard access, runbook for uploads and escalation workflow, and a 30-minute handoff call.