Senior Help Desk Support

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About this service

Summary

Tier 3 Support

What's included

  • Tech Support

    Knowledgeable in Windows, Mac, Android and iOS Strong foundational knowledge of networking, Active Directory, DNS, DHCP, etc. Exchange, Active Directory, Hosted Platforms Technical proficiency in networking, hardware configuration, and Microsoft Server operating systems MCTS, MCITP +EXCHANGE, HyPER-V Clustering, Managing and troubleshooting Exchange 2003-2016 organizations. Experience with Hyper-V Clustering environments. Managing and Troubleshooting Active Directory Forests, including, User & Resource forest concepts. Experience working with Azure / Office 365 including Identity Manager, Azure AD Connect (DIRSYNC)


Skills and tools

IT Specialist
Technical Support Specialist
Healthcare IT Support
Microsoft Office 365
Microsoft Outlook
Microsoft Teams

Industries

Information Technology

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