What's included

• Online Business Manager (OBM), Strategic Advisor

  Trusted Advisor | OBM | Fractional Business Support - As a seasoned entrepreneur with over fifteen years of online experience and running a granite business for six years before that, I provide comprehensive behind-the-scenes support that allows visionary leaders to focus on their highest calling. From managing operations to implementing strategic initiatives, I partner with mission-driven business owners who are committed to making an impact.

• How I Support Your Vision

  My services include high-level Online Business Management (OBM), trusted advisory support, and fractional business services tailored to your unique needs.

• CEO support and thought partner. I will help you with:

  - Overseeing strategic project management and driving implementation (daily operations) - Small team leadership development (positive support) - Hiring and managing your virtual team - Diving into data-driven growth measurement and analysis (Intuition plus data) - Comprehensive AI integration research and advice on implementation - Content strategy and development - Business process optimization and documentation - Being the right brain to your left brain - By keeping my eye on all the balls my clients have in the air, I help bring clarity and relief. I update my clients weekly on what's been done and what's next, allowing them more time to focus on leading. - SOP creation, Google Drive Organization - Data/KPI Tracking

• The Person Behind the Professional

  Dreams do come true. I'm thriving in the mountains of Montana with my husband of 38 years, five chickens, one dog, and cherishing precious time with my granddaughters and family. These connections ground me and inform the care I bring to my client relationships. As an intuitive advisor, I offer more than technical expertise—I bring wisdom, honest feedback, and guidance on clarity and alignment. My clients value not just what I do, but how I see their vision and help bring it to fruition.

• Certifications/Tech Stack

  Certified Business Process Specialist From True North. Years of experience. Expertise in platforms like Flowdesk, MailChimp, Kajabi, Systeme, ClickUp, Asana, Slack, Canva, WordPress, Systeme and more ensures I can keep an eye on all the team projects from beginning to completion. I also stay at the forefront of AI advancements, researching and implementing the most effective tools for your specific business needs.

• Client Testimonial

  "She is great at listening to complex problems and providing high-level support on a business and personal level. I would HIGHLY recommend working with Carol and would say that you are lucky and fortunate to have someone like her on your team." — Matt C., Owner of The Alchempist

• Published Works

  I'm a best-selling co-author of "Women On Purpose: 13 Women Share Their Journey To Living Their Highest Calling" and co-author of "10 Ways To Parent Consciously: Parenting In The New Paradigm." As the co-creator of the Intentional Conscious Parenting blog, I've published numerous articles, journals, and parenting printables that support the inner light of children.

• Client Testimonial

  "Carol helped me not only anticipate what was coming, but also took her own initiative to get things done. I really valued the way she self-managed and kept things moving forward, especially when my attention was on other parts of the business." — Dr. Shanna Teel, Founder and CEO

• Customer Service Support

  Backup support for your freelancer or customer service representative. - While keeping a birds-eye-view of your socials, CRM, newsletter service, emails and data dashboard I'll able to help make sure customers and clients are well taken care of and relationships are nurtured.

• The ROI of Hiring an OBM

  Consider this: If an OBM frees up just 10 hours of your week and you reinvest that time in strategic growth activities, what could that mean for your business? Moreover, what’s the value of having dinner with your family more often, or finally taking that vacation without constant business interruptions? Investing in a skilled Online Business Manager (OBM/COO/Fractional) can be a strategic decision for any growing business, as their expertise in operations management often leads to measurable financial improvements. By streamlining workflows, optimizing systems, and enhancing overall efficiency, an OBM helps reduce waste, improve productivity, and boost revenue. Studies indicate that businesses with dedicated operational leadership, like an OBM, tend to experience lower operational costs and greater profitability than those without. These gains in efficiency translate into tangible cost savings, highlighting the valuable role an OBM plays in driving business success.

• Reliability

  I'll treat your business as my own with the same kind of care, allowing you to focus on your mission while I ensure everything runs smoothly behind the scenes. Monthly retainers and fractional support depend on availability. I also occasionally take on fractional projects helping companies complete a goal. If you have something in mind and you're not sure it's in my skillset, just reach out and ask me if I'm interested.

• Pricing

  12-to 40-hour packages available per month. Average monthly retainer $2500/40 hours per month. Custom packages available. Reach out for more details.

• Client Testimonial

  "Her ability to support team building and interface well with existing teams to get the job done is remarkable. Carol has supported 2 of my major project launches. She has managed many facets of my business—from organizing to project planning and strategy." — Maureen Simon, Founder of TEF and Maureen Simon Consulting