What's included

• Email Management

  - Implementing and managing filtering system. - Setting up reminders and follow up task to ensure no emails are over looked - Monitoring for phishing attempt - Managing and updating spam filters - Composing and sending emails - Archiving emails systematically for easy retrieval

• Calendar Management

  • Scheduling meeting and appointment • Setting up reminders and notification for upcoming event deadlines • Balancing and prioritizing appointment • Providing regular update on calendar changes

• Data Entry

  • Updating and maintaining document • Generating administrative report • Delivering update on administrative data • Documenting client information

• Internal Coordination/ Project Management

  • Overseeing the assignment and tracking of tasks • Identifying inefficiencies or areas for improvement • Creating and updating training guides, onboarding documents and other resources. • Regular updates on the progress of projects • Preparation of meeting agendas, documenting discussions & action items during meetings.

• File Management

  • Developing and maintaining a clear & logical file directory structure. • Establishing & enforcing standardized file naming conventions to ensure consistency. • Ensuring that all files are regularly backed up. • Setting up & managing access controls to ensure that only authorised personnel can view, edit or delete. • Managing the archiving of old or inactive files.

• Handling Client Portal

  • Creating and managing user accounts. • Developing and delivering training sessions and documentation to help clients use the portal. • Managing and updating documents in the portal. • Overseeing the integration of the portal with other tools. • Managing regular maintenance tasks & update.