Ai-Driven UX Strategy & Personalization - Smart User Experiences

Luis Bonilla

Starting at

$

100

/hr

About this service

Summary

I design AI-driven UX strategies that make digital experiences smarter, more intuitive, and highly personalized. By leveraging AI-powered research, predictive UX, and adaptive design, I optimize user flows, chatbot interactions, and data-driven personalization. Whether for e-commerce, SaaS, or mobile apps, I create seamless, conversion-focused experiences that evolve with user behavior

Process

Process for AI-Driven UX Strategy
Discovery & Research
📍 Understanding Business Goals & Users
Kickoff call to discuss your product, users, and pain points
Competitive analysis & industry research
AI-powered user behavior tracking (if applicable)
AI-Powered User Insights & Data Analysis
📍 Gathering Real User Insights
Heatmaps & session recordings via Hotjar or FullStory
AI-driven usability testing & A/B testing setup
Identify behavioral trends & UX friction points
Wireframing & AI-Generated UX Flows
📍 Mapping Out the Experience
AI-generated wireframes using Uizard, Relume, or Figma AI plugins
User journey mapping for adaptive & personalized UX
Approval & iteration based on client feedback
AI-Driven Personalization & Smart UX Enhancements
📍 Implementing AI Features
Conversational UX design for chatbots & voice interfaces
AI-powered recommendation systems & predictive UI elements
Dynamic UX adjustments based on user data
Testing, Optimization & Final Handoff
📍 Refining for Better Performance
AI-powered A/B testing with Google Optimize
Accessibility & usability testing with AI tools (Evinced, Axe)
Final UX strategy documentation & developer handoff

FAQs

  • What is AI-Driven UX, and how can it benefit my business?

    AI-driven UX leverages artificial intelligence to personalize user experiences, predict behavior, and automate optimizations. This results in higher engagement, improved usability, and increased conversions for websites, SaaS platforms, and mobile apps.

  • What industries does this service apply to?

    AI-powered UX is ideal for e-commerce, SaaS, fintech, health tech, and mobile apps—any platform that wants to improve user experience through smart, adaptive, and data-driven design solutions.

  • Do I need AI expertise to implement these strategies?

    No! I handle the AI strategy, UX design, and research so you can focus on your business. If AI implementation is needed, I’ll collaborate with developers to ensure seamless integration.

  • What AI tools do you use in your process?

    I use Uizard, Relume, Magician AI (Figma Plugin) for AI-assisted wireframing, and Google Optimize, Hotjar, and FullStory for AI-powered A/B testing, heatmaps, and behavior tracking.

  • How does AI-powered personalization work?

    AI analyzes user behavior in real-time to adapt interfaces, suggest relevant content, and optimize interactions. For example, a SaaS dashboard might highlight frequently used tools, while an e-commerce store could recommend personalized product selections.

  • How long does the process take?

    The timeline depends on project scope, but typically: AI research & data analysis: 1-2 weeks Wireframing & UX strategy: 1-3 weeks Implementation & testing: 2-4 weeks

What's included

  • AI-Powered User Research & Insights

    Detailed UX analysis with AI-driven user behavior tracking, heatmaps, and session replays to identify key friction points and optimization opportunities.

  • Predictive UX Flow & AI-Generated Wireframes

    AI-powered user journey mapping & wireframes created using tools like Uizard or Relume for seamless, intelligent user interactions.

  • AI-Enhanced Personalization Strategy

    Strategy report on adaptive UX, including AI-driven content recommendations, predictive UI elements, and conversational interfaces.

  • Conversational UX & Chatbot Flow Design

    Prototyped chatbot UI with AI-powered responses (ChatGPT API) for smarter, real-time customer interactions.

  • AI-Based A/B Testing & Data-Driven UX Optimization

    Comprehensive A/B testing strategy using Google Optimize & Hotjar, with actionable recommendations based on AI-driven insights.

  • AI-Powered Accessibility & Inclusive UX Report

    Automated accessibility analysis with AI tools (like Axe or Evinced) to ensure compliance with ADA & WCAG standards

Skills and tools

Web Designer

UX Designer

AI Developer

Figma

Figma

Google Apps

Google Apps

Hotjar

Hotjar

OpenAI

Uizard

Uizard

Industries

E-Commerce
Education

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