Customer Support Specialist

Starting at

$

10

/hr

About this service

Summary

I specialize in providing exceptional customer support to enhance satisfaction and loyalty. Services include inquiry handling, issue resolution, and a positive customer experience. Scope includes strategy development, agent training, and performance optimization.
Guidelines for Clients:
Clear communication.
Timely responses.
Feedback-driven improvement.
Trust in expertise for customer support enhancement.

What's included

  • Hourly Customer Support

    Consistent engagement with your clients through the channels your business utilizes. Addressing all questions and requests to guarantee their contentment with the product or service they've acquired.

  • Customer Email Support

    This service entails promptly responding to customer inquiries and resolving issues via email. It involves providing clear and informative responses, addressing concerns, and ensuring a positive customer experience through written communication.

  • Chat Support

    This service involves offering real-time assistance and solutions to customers through chat-based communication channels. It includes addressing inquiries, resolving issues, and providing support promptly and effectively to enhance the customer experience during live chats.


Skills and tools

Virtual Assistant

Customer Success Manager

Customer Support Representative

Gmail

Intercom

Shopify

Zendesk

Zoho