What's included

• Customer Support

  Technical support, provide product expertise and education to customers, troubleshoot technical issues, resolve customer challenges, collaborate cross-functionally to foster customer satisfaction.

• Project Management

  Internal and external-facing knowledge management and creation.

• Training

  Train and onboard teammates by providing product expertise and best practices. Create curriculum and training materials.

• Customer Advocacy

  Collect and share feedback and insights to improve user and customer experience.