Friendly customer service specialist with 5+ years of experience in handling inbound andoutbound calls and establishing strong customer relationships. I have managed 60 calls a day andprovided a positive call experience for 99.7% of customers, according to surveys. Handled over1000+ customer billing data with 100% accuracy. Achieved 92% CSAT and 94% Quality scoreduring my tenure with the company. Seeking to provide excellent customer service at Google.