Social Media Management

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About this service

Summary

Sherifat managed social media accounts, increasing engagement through strategic content creation and timely posts. She adapted quickly to new platforms and trends to keep her clients' brands relevant.

What's included

  • Social Media Strategy Document

    Comprehensive strategy outlining objectives, target audience, platforms, content types, and posting schedules. Competitor analysis and industry benchmarks. Brand voice and tone guidelines.

  • Content Calendar

    Detailed posting schedule across all social media platforms. Pre-approved content themes, post ideas, and relevant hashtags. Key dates and events for the brand (e.g., holidays, product launches).

  • Content Creation

    High-quality visuals, including graphics, photos, videos, and animations. Copywriting for posts, including captions, headlines, and calls-to-action (CTAs). Branded templates for consistent visual identity.

  • Platform Setup and Optimization

    Creation or optimization of social media profiles (e.g., bios, profile pictures, cover images). Integration of tracking pixels and analytics tools (e.g., Facebook Pixel, Google Analytics). Optimization of profiles for search (SEO).

  • Engagement Reports

    Summary of interactions with followers, including responses to comments and messages. Reports on community growth and sentiment analysis. Recommendations for improving engagement.

  • Performance Analytics Report

    Detailed analytics report showing key performance metrics (e.g., reach, engagement, impressions, click-through rates). Platform-specific insights (e.g., Instagram Insights, Facebook Analytics). Recommendations for future content and strategy based on data.

  • Ad Campaign Reports

    Summary of paid social media campaigns, including ad performance metrics (e.g., ROI, conversions). Breakdown of ad spend and cost per result. Audience segmentation and targeting insights.

  • Social Listening Insights

    Reports on brand mentions, industry trends, and competitor activity. Analysis of public sentiment and emerging trends. Recommendations for leveraging insights in future content.

  • Growth Strategy for Post-Project Continuation

    Recommendations for sustaining or increasing growth after the project ends. Suggested content ideas and campaigns for the coming months. Tips for continuing engagement and community management.

  • Training and Handover Documentation

    Training sessions for in-house teams on managing social media. Comprehensive documentation of processes, tools, and platforms used. Access to all creative assets, passwords, and analytics dashboards.

  • Crisis Management Plan

    Guidelines for handling negative feedback or potential crises. Pre-approved responses for common issues. Escalation procedures for major incidents.

  • Influencer Collaboration Report

    Summary of influencer collaborations, if applicable. Performance metrics for influencer posts. Feedback and recommendations for future influencer partnerships.

Example projects


Skills and tools

Social Media Manager

Social Media Marketer

Social Media Strategist

Instagram

Instagram

LinkedIn

LinkedIn

Slack

Slack

TikTok

TikTok

Zoho CRM

Zoho CRM