NetSuite Expert SupportKohlen Say
Expert-level customer support for your daily NetSuite operations and functionality.
Delivered with quality from a NetSuite-certified and ITIL-certified support agent.
What's included
Service Level Agreement
Documented Service Level Agreement and, optionally, Org. Level Agreements to establish support scope, expectations and metrics.
Streamlined NetSuite Support Infrastructure
Establish customer support process and support/ticketing platform.
Regular Service Report
Provide a service summary document for support KPIs and results on the agreed frequency.
Incident, Change and Problem Management
ITIL-inspired NetSuite incident resolution, request fulfillment, change management and Problem management.
Contact for pricing
Tags
Freshdesk
Google Apps
Microsoft Office 365
NetSuite
Customer Support Representative
Software Consultant
Systems Engineer
Service provided by
Kohlen Say Wellington, New Zealand
NetSuite Expert SupportKohlen Say
Contact for pricing
Tags
Freshdesk
Google Apps
Microsoft Office 365
NetSuite
Customer Support Representative
Software Consultant
Systems Engineer
Expert-level customer support for your daily NetSuite operations and functionality.
Delivered with quality from a NetSuite-certified and ITIL-certified support agent.
What's included
Service Level Agreement
Documented Service Level Agreement and, optionally, Org. Level Agreements to establish support scope, expectations and metrics.
Streamlined NetSuite Support Infrastructure
Establish customer support process and support/ticketing platform.
Regular Service Report
Provide a service summary document for support KPIs and results on the agreed frequency.
Incident, Change and Problem Management
ITIL-inspired NetSuite incident resolution, request fulfillment, change management and Problem management.
Contact for pricing