Community Management & Engagement Service

pro

London Forbes

(2)

Starting at

850

/mo

About this service

Summary

Are you struggling to engage your audience effectively on social media? Many brands find it challenging to build authentic relationships and enhance visibility, leading to stagnant growth. BYICON’s Community Management & Engagement service is the solution, providing tailored support for LinkedIn and Instagram. We focus on proactive engagement, timely responses, and data-driven insights to elevate your brand's impact, connect with your audience, and transform interactions into lasting relationships. Let us help you turn your social media presence into a powerful tool for growth and community building.

Service Packages We offer flexible service packages designed to match your community management needs:

4 hours/month: Best suited for businesses seeking a consistent yet light engagement presence. ($850)

8 hours/month: Ideal for brands aiming to grow their online community actively, with more frequent engagement. ($1600)

12 hours/month: Comprehensive engagement for businesses seeking high-touch interaction and regular community nurturing. ($2200)

Each package includes proactive monitoring, prompt response times, and detailed engagement strategies, with monthly social insights reporting.

Why BYICON? BYICON brings unmatched value through:

Quick Response within 24 Hours: Every interaction counts, and we ensure timely responses that foster trust and engagement.

Proactive Engagement: Beyond reactive responses, we actively interact with your audience, initiating discussions that resonate with your brand.

Monthly Social Insights Report: We provide data-driven insights on engagement trends, content performance, and community growth.

Ongoing Support: Our service is designed for long-term success, with continuous strategy optimisation to enhance engagement and ensure alignment with your goals.

Recommended Commitment For optimal results, we recommend a minimum 4-month commitment. This timeline enables us to build rapport with your audience, implement engagement strategies, and refine them over time for measurable impact.

Process

Why Social Media Engagement Matters Active engagement on social media builds trust, strengthens your brand’s authority, and encourages loyal followers. This interaction allows you to understand your audience’s needs, adapt your messaging accordingly, and position your brand as approachable and responsive.

Process of Working Together

Initial Consultation: We begin by understanding your goals, brand voice, and target audience.

Strategy Development: Based on insights, we tailor an engagement plan to align with your unique objectives.

Ongoing Engagement: Our team monitors your social platforms, responding to inquiries, engaging with followers, and proactively seeking opportunities for deeper connection.

Monthly Insights Reporting: Each month, we deliver a report detailing engagement metrics, audience growth, and recommendations for improvement.

Regular Reviews: We adjust the strategy based on performance and your evolving business needs, ensuring our approach remains fresh and impactful.

What's included

Custom Engagement Strategy Document
Description: A comprehensive strategy outlining the approach to community engagement, including key messaging, target audiences, and engagement goals. - Format: PDF document. - Quantity: 1 initial document with monthly updates. - Revisions: Up to 2 revisions based on client feedback per month. - Details: This document will be tailored to the client's specific goals and can be adjusted as needed.
Monthly Social Insights Report
A detailed report summarising engagement metrics, audience growth, top-performing content, and strategic recommendations for improvement. - Format: PDF and/or PowerPoint presentation. - Quantity: 1 report per month. - Revisions: Summary and highlights can be revised based on client feedback. - Details: The report will include data visualisations for clarity and actionable insights to guide future strategies.
Engagement Activity Log
Description: A weekly log detailing community interactions, including responses, comments, and proactive engagement efforts, providing transparency on activities conducted on the client's behalf. - Format: Excel spreadsheet or Google Sheets. - Quantity: Weekly updates (4 logs per month). - Revisions: Minimal revisions; logs will be updated as activities occur. - Details: This log will serve as a record of all engagement activities, showcasing BYICON's proactive approach.

Recommendations

(5.0)

Steve K • SK Brand Photography

Client • Nov 4, 2024

Recommended

Collaborating with London was an absolute joy! Not only is she an exceptional brand builder, but she’s also a highly experienced communications and marketing specialist, with a truly dynamic approach. For anything related to branding, London brings an extraordinary fusion of expertise and enthusiasm, alongside an impressive track record of success. If you’re looking to work with a highly focused female entrepreneur to help unlock the full potential of your brand, London is the only choice.

Deborah Brown-Volkman • Career Goals Advisor to Fortune 500 Executives

Client • Nov 4, 2024

Recommended

London is excellent at what she does. She partners with individuals and businesses to craft brands that not only stand out, but also deliver measurable impact. I have been following her work on LinkedIn for some time and am impressed with her talent and passion for what she does.

Skills and tools

Customer Support Representative

Community Manager

Community Support Specialist